Retail Store Associate - Full or Part Time

The retail store sales associate is a critical player on our growing team. Associates are the face of Hester & Cook as well as Bang Candy and are the key to a positive customer experience. We have full and part time positions available.  Both are during retail hours, and are for our Downtown Franklin location and our 3 Nashville locations, including our new Bang Candy Shop in Marathon Village.  Weekend availability required.

We’re looking for someone who is:

  • Genuinely enthusiastic and knowledgeable about the Hester & Cook brand as well as etiquette of gift-giving and entertaining
  • Interested in trends as relevant to our store environment
  • A natural leader with personal accountability
  • Outgoing with a positive disposition and warm, engaging personality


  • At least one year experience in a retail sales environment
  • Strong verbal/written communication
  • Excellent problem solving skills
  • Ability to add-on sales and make appropriate product suggestions   
  • Strong customer service skills
  • Developed interpersonal relationship skills and professional yet warm demeanor
  • Visual merchandising skills a plus

Duties include but are not limited to:

  • Helping customers with any needs
  • Engaging with customers, making them feel welcome, assisted, and appreciated
  • Processing sales transactions
  • Providing top notch customer service and increasing sales through direct customer interaction
  • Providing gift wrapping services
  • Ensuring tidy and pleasing appearance of store and merchandise within
  • Perform opening/closing routines including counting till and receipt of shipments
  • Going above and beyond in providing a positive customer experience
  • Helping to coordinate and execute events to brand standards
  • Providing manager with updates as needed
  • Maintaining positive company culture
  • Embodying Hester & Cook’s core values in all interactions

To apply: Email resume and cover letter to Use subject line “Retail Store Sales Associate,” and indicate whether you are interested in full or part time.