Retail Store Manager, Nashville

The retail store manager is a critical player on our growing team, leading the store’s crew as well as interacting with management of other departments. This is a full time position during retail hours, Saturdays included for our Nashville location.

We’re looking for someone who is:

  • Genuinely enthusiastic and knowledgeable about the Hester & Cook brand as well as etiquette of gift-giving and entertaining
  • Interested in trends as relevant to our store environment
  • A natural leader with personal accountability
  • Outgoing with a positive disposition


  • At least one year management experience in a fast-paced retail or customer-facing environment
  • Strong verbal/written communication and conflict resolution skills
  • Excellent organizational and problem solving skills
  • Ability to carry out detailed tasks and projects with minimal direction or supervision. Self Starter is a big plus! 
  • Familiarity with Shopify or ability to quickly learn new POS and other software to process transactions and aid in operations
  • Strong customer service skills
  • Developed interpersonal business relationship management skills and professional demeanor 
  • Visual merchandising skills a plus

Duties include but are not limited to:

  • Managing personnel and schedules
  • Serving as on-site POS/Systems/Policies expert
  • Providing top notch customer service and increasing sales with direct customer interaction
  • Maintaining appropriate inventory levels
  • Ensuring tidy and pleasing appearance of store and merchandise within
  • Executing directives from HQ teams
  • Delegating appropriate tasks to store’s team members and enforcing accountability
  • Helping to coordinate and execute events to brand standards
  • Providing HQ with updates and performance reports as needed, as pertaining to personnel, inventory, sales, etc.
  • Training new team members

Email resume and cover letter to Use subject line, “Retail Store Manager”.