Retail Store Assistant Manager


The retail store assistant manager is a critical player on our growing team, leading the store’s crew as well as interacting with management of retail and other departments. This is a full time position during retail hours, Saturdays included.

We’re looking for someone who is:

  • Genuinely enthusiastic and knowledgeable about the Hester & Cook brand as well as etiquette of gift-giving and entertaining
  • Interested in trends as relevant to our store environment
  • A natural leader with personal accountability
  • Outgoing with a positive disposition

Qualifications:

  • At least one year experience as supervisor in a fast-paced retail or customer-facing environment
  • Strong verbal/written communication and conflict resolution skills
  • Excellent organizational and problem solving skills
  • Ability to carry out detailed tasks and projects with minimal direction or supervision. Self Starter is a big plus! 
  • Familiarity with Shopify or ability to quickly learn new POS and other software to process transactions and aid in operations
  • Strong customer service skills
  • Developed interpersonal business relationship management skills and professional demeanor 
  • Visual merchandising skills a plus

Duties include but are not limited to:

  • Helping manage personnel and schedules
  • Act as manager on duty, when scheduled, to address customer service, vendor or maintenance issues
  • Providing top notch customer service and increasing sales with direct customer interaction
  • Supporting maintenance of appropriate inventory levels
  • Ensuring tidy and pleasing appearance of store and merchandise within
  • Perform opening/closing routines including execution of bank deposits, receipt of shipment, and interpret / disseminate company directive
  • Delegating appropriate tasks to team members; enforcing accountability
  • Helping to coordinate and execute events to brand standards
  • Providing manager with updates and performance reports as needed, as pertaining to personnel, inventory, sales, etc.
  • Helping train new team members and maintain positive company culture

      Email resume and cover letter to careers@hesterandcook.comUse subject line, “Retail Store Assistant Manager”.