Retail Store Associate - Full or Part Time
The retail store sales associate is a critical player on our growing team. Associates are the face of Hester & Cook as well as Bang Candy and are the key to a positive customer experience. We have full and part time positions available. Both are during retail hours, and are for our Downtown Franklin location and our 3 Nashville locations, including our new Bang Candy Shop in Marathon Village. Weekend availability required.
We’re looking for someone who is:
- Genuinely enthusiastic and knowledgeable about the Hester & Cook brand as well as etiquette of gift-giving and entertaining
- Interested in trends as relevant to our store environment
- A natural leader with personal accountability
- Outgoing with a positive disposition and warm, engaging personality
Qualifications:
- At least one year experience in a retail sales environment
- Strong verbal/written communication
- Excellent problem solving skills
- Ability to add-on sales and make appropriate product suggestions
- Strong customer service skills
- Developed interpersonal relationship skills and professional yet warm demeanor
- Visual merchandising skills a plus
Duties include but are not limited to:
- Helping customers with any needs
- Engaging with customers, making them feel welcome, assisted, and appreciated
- Processing sales transactions
- Providing top notch customer service and increasing sales through direct customer interaction
- Providing gift wrapping services
- Ensuring tidy and pleasing appearance of store and merchandise within
- Perform opening/closing routines including counting till and receipt of shipments
- Going above and beyond in providing a positive customer experience
- Helping to coordinate and execute events to brand standards
- Providing manager with updates as needed
- Maintaining positive company culture
- Embodying Hester & Cook’s core values in all interactions
To apply: Email resume and cover letter to careers@hesterandcook.com. Use subject line “Retail Store Sales Associate,” and indicate whether you are interested in full or part time.