Lance Card

Shipping
Orders are shipped Monday - Friday (excluding holidays) within 3-5 business days for all items, except drop ship items, during non peak season. 

Orders with priority shipping will be processed within 24 hours of receiving (excludes weekends and holidays).

Shipping thresholds are calculated after other discounts have been taken.

Returns
We offer free returns. You may return an item for refund or exchange within thirty days of purchase. Your item must be unused and in its original condition, including original packaging, in order to be eligible for return or exchange. 

Hester & Cook can not accept returns or exchanges on personalized merchandise.

View our full policy here.